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Returns, Damages & Problems

Alright guys here's the deal... If you don't like it please return it! I don't want something hanging in your closet that you'll never wear.

All you have to do is let us know ASAP and send that package our way and we'll refund your purchase - shipping. Shipping will not be refunded and the customer is in charge of return shipping. Threads & Arrows is not responsible for any lost packages so make sure to keep those tracking numbers. Please allow 5 days to receive your refund from the time we receive the package.

You'll have 14 days from the time you receive the package to let us know you'd like to return it and another 7 days from that for us to receive the package. Email threadsandarrows@gmail.com if you'd like to make a return.

Return Address:

Threads & Arrows
2788 N 1400 E
North Ogden, UT 84414

The items need to be returned unworn and with tags on. No stains (including make-up stains so be careful when trying on), snags, odors or anything wrong with the item or a credit will not be processed. It needs to be something we can resale. All sale items are FINAL SALE NO EXCEPTIONS!

Damages: If there is an issue with a piece you receive with any sort of damage please let us know. We will fix the issue immediately just email threadsandarrows@gmail.com.

Problems: If you receive something from us that is incorrect (size, color, item etc) please let us know within 7 days of when you receive the item. Just email threadsandarrows@gmail.com.