Shipping times are different depending in the items purchased.
Bleached pieces will ship between 3-5 business days.
Non bleached items will ship within 1-3 business days.
Business days are Monday - Friday unless it is a holiday.
We are NOT responsible for packages once they have left our store and been dropped off at USPS or UPS. When we ship we pick the quickest option, but unfortunately once dropped off it is out of our hands. Please contact USPS or UPS if you feel your package has been lost or stolen to file a claim. We will not refund, remake or credit your account for any order lost or damaged by USPS or UPS.
If your package arrives damaged or inaccurate please send an email to firstname.lastname@example.org within 3 days and I will respond within 48 hours.
If there is an influx of orders and we are unable to process your order within the time frame we will reach out to you and let you know. Shipping times will be updated as soon as possible after placing your order if timing could be an issue.